Unopened Selections
On selections that you have ordered, unopened selections can only be returned for a credit of the invoiced amount less the original shipping and processing charges. In other words, you must return them at your expense and we will not refund or adjust any shipping and processing charges incurred from the original or prior shipment.

Opened Selections
If you have opened or removed the outer wrap from the enclosed selection NO REFUNDS, ADJUSTMENTS, OR CREDITS WILL BE MADE, unless the selection is defective or arrived damaged. For defective selections or selections that arrive damaged we will exchange the selection with the same.

Refunds
Refunds are only given on orders that are shipped incorrectly. If an item is shipped incorrectly a refund will not be issued until the incorrectly shipped item is sent back to us and received by us.

Delivery Time
Most in-stock orders are shipped within 3 working days. Transit time to your location must then be added. If we are temporarily out of stock, we will inform you as to availability within three weeks.

Foreign Shipments
The average delivery time is based on order volume and distance from Detroit, Michigan, USA. We cannot guarantee safe delivery on foreign shipments. Customer is responsible for all tariffs imposed by importing country.

Your order is safe and secure. All transactions with this web site are secure. NGM Entertainment / AJYAL Theatrical Group will not sell or give any of your information to any company. All information given to NGM Entertainment / AJYAL Theatrical Group remains 100% private, and is used only for the purpose of fulfilling your order